Privacy Policy
Last Updated: November 24, 2025
At Huntsville Storm Shelters, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request storm shelter and safe room services in Greater Huntsville Area and North Alabama.
1. Information We Collect
Personal Information
We collect information you voluntarily provide, including:
- Contact details: name, email, phone number
- Property details: address, type of shelter requested, project timing
- Communication preferences and notes you share with us
Automatically Collected Information
When you visit our website, we may collect:
- IP address, device type, and browser information
- Pages visited, time on site, and referral sources
- General location data based on your IP address
2. How We Use Your Information
We use the information we collect to:
- Connect you with qualified storm shelter and safe room professionals
- Respond to your inquiries and schedule consultations
- Provide estimates and follow up on service requests
- Improve website performance and user experience
- Send relevant updates or offers (with your consent)
- Comply with legal obligations and prevent fraud
3. Information Sharing and Disclosure
Huntsville Storm Shelters operates as a lead generation and referral service. We may share your information with:
- Independent contractors and storm shelter installers who can fulfill your request
- Service providers who help us operate our website, marketing, or customer communications
- Government agencies or authorities when required by law or to protect our rights
We do not sell your personal information.
4. Data Security
We implement reasonable technical and organizational safeguards to protect your data. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You may request to:
- Access or update your personal information
- Delete your personal information, where legally permitted
- Opt out of marketing communications at any time
6. Cookies and Tracking
We use cookies and similar technologies to analyze site traffic and improve performance. You can control cookies through your browser settings; disabling cookies may affect site functionality.
7. Third-Party Links
Our website may link to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before providing information.
8. Children's Privacy
Our services are intended for adults. We do not knowingly collect information from children under 18. If you believe a child has provided information, please contact us so we can remove it.
9. Alabama Privacy Rights
Alabama residents may have certain rights regarding their personal information under applicable law. Contact us to exercise these rights.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes take effect when posted on this page. Your continued use of the website after changes signifies acceptance.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Huntsville Storm Shelters
Phone: (256) 480-0232
Service Area: Greater Huntsville Area and North Alabama